Return Policy
Sataroo Online Shop does not have any regulations for product returns, and purchased products are non-refundable.
Clothing Alterations
Customers can refer any clothing item that needs resizing to Sataroo’s tailor within 7 days of delivery and coordinate size alterations.
Shipping costs for clothing repairs will be covered by the customer.
Shipping
Orders within Tehran are delivered within 2 days, orders to other cities are delivered within 3-5 business days, and orders to other countries are determined based on the destination country’s distance. Sataroo does not ship to the USA. Shipping costs are the responsibility of the customer.
Privacy Protection
We are committed to protecting the privacy of our customers. Information collected from customers is only used for order processing and is not shared with third parties without your explicit consent.
Online Security
Our website utilizes advanced encryption technology to safeguard customers’ personal and payment information. We continually review and update our system to ensure its security.